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A new approach to improve listening skills.

And all the skills depending on good listening…

A woman turning her ear towards the light, listening intently
The Gap

Listening is the most recognised but least trained skill.

Listening is widely recognised as essential — for leadership, collaboration, relationships, and well-being. Yet almost nobody has ever been trained in how to do it.

We simply assume we can listen. In reality, we operate from habits we’ve never examined.

45%
of communication time is spent listening
~2%
have ever received formal listening training
12 yrs
of schooling in reading, writing and speaking — versus zero devoted to listening
This comes at a cost.
The Toll

Poor listening quietly breaks what matters most.

Poor listening erodes trust, fuels conflict, and undermines performance — consequences we experience every day. But we rarely recognise listening as the root cause.

At the same time, organisations invest heavily in leadership, resilience, and psychological safety — yet without trained listening, much of that impact remains limited.

7.5 hrs
lost per week by teams due to poor communication
34%
of employees would rather quit than speak up when unheard
4–6x
higher engagement when people feel heard
Why is it being overlooked?
The Problem

Listening is invisible. And what you can’t see, you can’t cultivate.

Because listening is invisible, existing trainings have been limited — often stacking new skills on top of ingrained habits that continue to go unseen.

As a result, change rarely sticks and the root causes of listening difficulties remain unaddressed.

75%
of people rate themselves as good listeners
~25%
are rated as good listeners by others
10–15%
of skills-based training alone actually transfers into lasting on-the-job behaviour
It’s high time for a new approach.
The Solution

We make listening patterns visible —
and trainable
.

What has long remained implicit now becomes visible. This calls for a fundamentally different approach: not about adding new skills, but uncovering and unlearning the habits that have limited our ability to truly listen.

Seeing

We surface the listening patterns that have always been there — but were never noticed, quietly shaping how you show up in every conversation.

Naming

Once visible, each pattern gets a clear name — turning a vague habit into something you can work with, and far easier to recognise in daily life.

Taming

Increased awareness, thanks to naming, is the foundation for transformation — turning insight into lasting change.

The Core

This is how it works.

The listening characters wheel with eight illustrated segments
Meet the 8 most common Listening Characters — and recognise your own habits in them.
Build your personal listening profile — the starting point for self-awareness and growth.
The Program

This is how we train.

Foundation Module — for everyone

Personal Listening Profile

Recognize and understand your own listening patterns and lay the base for future learning.

Online Group Modules

Increase awareness of your listening and its effect on others through experiential learning and self-reflection.

Deepening Modules — for specific contexts
tailored to target audiences
For Teams
For Leaders
For Couples
For Parents
tailored to life’s context
Professions
Cultures
Online
The Difference

The listening training that goes deeper —
and further
.

Change at the root

Instead of layering new tools and techniques on top of ingrained habits, we uncover and transform the patterns that shape how people actually listen.

Personal by design

Instead of one-size-fits-all training, people discover their own listening patterns through direct experience — making change more relevant, engaging and lasting.

100% listening

We focus on one thing and go deep. Not communication skills in general, but the skill that underpins them all: listening.

The Potential

Probably the world’s biggest niche.

It’s untapped — Almost nobody has trained it — yet everyone needs it, in every conversation, every day.
It multiplies — Leadership, resilience, culture: when people learn to listen, many other trainings become more effective, too.
It adapts — Roles, professions, the specific needs of your company or organisation — our program adapts to it.
The Roadmap

From pilot to scalable model.

Prototyping and gap analysis

The groundwork is done, the gap identified and the prototyping with individuals completed.

Foundational pilot ready

A foundational framework and learning program pilot is ready in its offline state.

3

Online platform development

Design, UX and technical work needed to build a user-friendly and compliant training platform.

4

Foundations program, scalable for companies

The foundational program will be scaled through self-learning video material, automated profiling and tailored training.

5

Program expansion and AI training tool

Further programs for role- or content-specific listening, plus AI-based tools to drive expansion and broaden impact.

The Team

Sector specialists with listening at the heart.

At The Listening Academy, we don’t just consider listening an add-on. Instead, we’ve developed a whole agency dedicated to it.

We’ve done this because through our own paths as employees, parents, partners and friends, we’ve discovered that listening is a secret power that few understand, but that everyone can reframe and rediscover.

Portrait of Kim Marty

Kim Marty

Founder, Trainer and Moderator

Kim is a behavioural research specialist, holding-space practitioner and business strategist. Listening has been the red thread throughout her endeavours, realising that listening for what isn’t being said is just as important as what is. This led her to explore the power and deployment of listening as one of the most relevant skills today.

The Listening Academy

If you’re interested in being part of it, we’re happy to listen to you.

Whatever your team looks like — community, company, university, or HR — there’s a path that fits.

Get in touch

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